Everything you can do in the dashboard

If you run more than one location, the selector in the top bar switches which venue you are managing. Almost everything is scoped to the selected venue, so check you are on the right one first.

Inside the dashboard, a guided walkthrough highlights each feature in place. Start it from the top-right button or from Support. Specific class pages have their own tour too.

Owners can do everything, including revenue and adding classes. Managers can adjust spots and see ratings. Front desk can view rosters, mark attendance, and manage the schedule.

A shortcut into your SmartSpot rules, which fill quieter classes by releasing spare seats to ClassBuddy members while keeping direct members first.

Jump into running a limited-time credit discount to attract new members or boost reservations.

A reminder to complete your profile. A full profile is required before a venue can go live.

Daily reservation activity this week and the split between ClassBuddy, direct, and open spots.

How many of your attendees are loyal repeat members versus first-timers (counts classes that have already run, today's finished classes included).

Step through dates. The class list and roster always reflect the selected day.

Narrow to a single type, classes with reservations, SmartSpot recommendations, or disabled classes.

A green dot on a class means SmartSpot is actually acting on it (its peak or off-peak release window is set).

Each row shows All Bookings (total capacity) and CB (seats open to ClassBuddy members). SmartSpot decides how many CB seats release.

Override how many seats a specific class releases for that day, without changing your venue defaults.

The members booked for the selected class. Once it starts you can mark each attended or missed. Past or in-progress classes lock editing but keep attendance.

From a roster row, cancel and refund one member's booking. Hidden once the class has started, since it can no longer be refunded.

Closes a single day's occurrence and refunds every reservation on it. Other days are untouched.

Removes a recurring time entirely. Upcoming reservations are refunded and it stops appearing on future days.

Create a class with its name, category, credits, format, age group, and first time slot. New classes start disabled so you can finish details first.

The on/off switch per class. Turning a class off warns you first and refunds every upcoming reservation.

Click a class row (or the pencil) to open its full editor in a side panel (below). 'Add class' opens the same panel for a new class.

What the class is and why to book it. Shown on your public class page.

Runs at your business address or outdoors (with its own meeting spot and directions).

The activity and category that fit the class. This is how parents find you in search.

Group, semi-private, private, or workshop. Shown next to your studio name.

Who teaches it. Saving applies it across all of this class's times; clear it to remove the teacher.

Edit a time to reschedule it, add another time, or remove one (which refunds upcoming reservations). New times appear on the schedule instantly.

What to bring or wear. Emailed to members after they reserve.

Turns bookings on or off. Matches the switch on the class list.

How many hours before a peak class to release spare seats. The whole peak block releases together.

Same idea for off-peak classes, which release relative to each class's own start.

The seats you always keep open to ClassBuddy members. SmartSpot may open more, never fewer.

Set one allocation for the venue, or switch to class-level for per-class numbers that override the default.

Mon to Fri 6:00 to 9:59 AM, 12:00 to 12:59 PM, 5:00 to 7:59 PM, plus Sat and Sun 8:00 to 10:59 AM. Everything else is off-peak.

Active and past campaigns, with redemptions and earnings, plus a menu to edit or end one early.

Name it (optional), then pick who it targets: new members, past members, or everyone.

Select which classes the discount applies to, then pick how big a credit discount to offer.

Choose start, optionally an end date, and review a summary before it goes live to members.

Credits from kept reservations multiplied by the SGD rate.

Attended, missed, and late-cancelled reservations for classes that have run.

New vs returning split, return rate, and segments like top loyal, first-time, and casual visitors.

How reservations broke down, plus your average rating, breakdown, and top rated classes and staff.

How full each class runs on average, with the change versus the previous period.

A day-and-time heatmap of demand, so you can spot busy slots and quiet gaps.

Month-to-date earnings and reservations with trends, plus deeper breakdowns and full reservation details.

Monthly payout statements per venue, with period, status, and total.

See every review, filter by class or instructor, and spot what members value.

Respond to reviews to show parents you are engaged.

Your studio (brand) name applies to all locations; the venue name is this specific location.

Cover photo (required, at least 1200 x 800), gallery, and logo. The cover photo is required to go live.

Describe what makes you unique (required to go live), and tick the amenities (parking, showers, wheelchair access, and more) and safety measures you offer.

Address and optional map, phone, website, socials, plus directions and what to prepare (emailed after a reservation).

Set the reservation deadline and mark closed dates (holidays, maintenance) when members cannot book.

Link supported scheduling and booking tools to keep data consistent across systems.

Manage your account preferences.

Choose what you are notified about.

Invite team members and pick their role and which venues each can access.

A kept reservation (attended, missed, past-but-active, or a late cancel that was not refunded) counts once its class has run. Earnings are kept credits multiplied by the SGD rate.

Members who cancel more than 12 hours before the class start get their credits refunded automatically. Cancel within 12 hours of the start and it is a late cancel: no refund.

A late cancel (within the 12-hour window) keeps the credits, so it still counts as a paid reservation in your earnings and attendance stats.

Cancelling an occurrence, removing a time slot, disabling a class, or cancelling a roster reservation all refund the affected members automatically, regardless of the 12-hour window.